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CLIENT TESTIMONIALS


"I can recommend Streamline Counsel to any organization that desires advice upon privacy law that recognizes the practical benefits of the efficient and ethical management of personal information.

Streamline Counsel assisted me in bringing the Authority's privacy program to the level of excellence demanded by one of the top 10 airports in the world. I was pleased with the practicality and ready customization of the work to our stated requirements."

Michael O'Brien, LL.B., Vice President, Strategic Planning and Legal Services, and Corporate Secretary

The Vancouver International Airport Authority

The Vancouver International Airport Authority assumed the management and operation of the Vancouver International Airport from Transport Canada in 1992. The Vancouver International Airport is Canada 's second busiest airport, and the second largest international passenger gateway on the West Coast of North America .



"To prepare our corporation for the new privacy laws, I attended a UBC School of Business Executive Education seminar developed and led by Janina Kon of Streamline Counsel I was impressed by her expertise as well as her ability to make a complex area understandable from a business perspective. We retained Streamline Counsel to implement privacy compliance solutions for us, including the training of key staff and the establishment of our legally required privacy policy and related procedures."

Carla Mauro, CA, Vice President, Finance and Strategic Initiatives,

Nintendo of Canada Ltd.

As a wholly owned subsidiary, Nintendo of Canada Ltd., based in Vancouver, British Columbia, is a leader and innovator in the $1 billion video game industry in Canada. Customers and employees are located across the country.



"As a professional association we take the protection and management of personal information very seriously. Streamline Counsel has assisted us greatly by advising us in setting up our organization-wide compliance program. Streamline Counsel continues to act as a valuable and effective advisor to us."

 

- John Yu, M.Sc., CDP, FCGA, Vice President, Information Technology,

and Chief Privacy Officer,

Certified General Accountants Association of Canada

"CGA-Canada works closely with its provincial, territorial and offshore CGA affiliates to ensure that CGA is recognized as a leading national and international accounting designation. The CGA designation is the fastest-growing accounting designation in Canada. A rigorous, competency based program of professional assessment ensures that accountants with the highest level of professional and managerial expertise are certified. We retained Janina Kon to provide us with strategic advice on Canadian provincial and federal privacy and information access regulations. We were impressed with her ability to understand our organization and its processes, and her development of valuable and practical solutions for us."

 

- Nazir Nenshi, M.B.A., FCGA, Director, Assessment,
Certified General Accountants Association of Canada

The Certified General Accountants Association of Canada is a national self-regulating association of 62,000 Certified General Accountants and students. CGAs work across Canada and elsewhere throughout the world.




"Streamline Counsel made the set-up of a compliance program easy. Their knowledge and attention to detail is impressive. As a result of their work, we have confidence in our employee privacy policies and procedures, our customer privacy policies and procedures, and our ability to provide specialized training to our key staff."

- Janice Alexander, Corporate Privacy Officer and Corporate Legal Administrator,

Deeley Harley-Davidson Canada Ltd.

Deeley Harley-Davidson Canada is the exclusive distributor of Harley-Davidson and Buell motorcycles, parts, accessories, branded products and related services in Canada.


 

"As a public body in British Columbia, providing timely access to information and adhering to privacy best practices is important to us. Streamline Counsel carried out an access to information and privacy law compliance audit for BCSA, and has since advised us on a myriad of issues involving both employee and client information collection, use, and access rights. We were very impressed with Streamline Counsel's expertise and practical approach in assessing risks and developing solutions for us. We have since retained Streamline Counsel on an ongoing basis to advise us on Freedom of Information and Protection of Privacy Act matters, policy development, and on the handling of complex access to information requests."

- Willa Choy, Leader, Operational Audit and Quality,
British Columbia Safety Authority


The British Columbia Safety Authority (BCSA) is the public body responsible for developing and enforcing standards for regulated products, including elevators, gondolas, gas and electrical systems, for the province of British Columbia. BCSA is also responsible for the certification and licencing of technicians to work on these products. BCSA has over 200 employees working in locations across British Columbia.



"Janina M. Kon of Streamline Counsel helped us to get prepared for the new privacy legislation, including the appropriate policy, Privacy Officer briefing and needed processes and procedures. Ms. Kon has subsequently acted as an expert resource for issues raised by our Board of Directors, our employees and our clients."

- Robert Foran, LLB., Vice President, Legal and General Counsel,

The UMA Group Ltd.

"In implementing our legally required privacy program, we needed help with understanding the components of privacy compliance and what it meant for our organization, as well as with awareness and training for our key managers. Janina Kon of Streamline Counsel advised us in setting up our corporation-wide privacy program, and was particularly appreciated for her ability to make the complex legal language of privacy requirements understandable, as well as for her ability to clarify for us the good business reasons for the protection of personal information. Ms. Kon's advice has assisted me greatly in carrying out my responsibilities as Corporate Privacy Officer." 

- David Berrington, CHRP, Director of Human Resources and Corporate Privacy Officer,

The UMA Group Ltd.

The UMA Group Ltd. is a consulting engineering firm with close to 1000 employees. UMA has professional services revenues of $100 million annually from over 900 corporate clients. Operations and offices stretch across Canada.



“As an organization providing healthcare, and as an organization dedicated to improving the overall wellbeing of our First Nations clients, establishing an accountable privacy compliance program is critical. It is also critical that we establish contracts with service providers and staff that protect our clients and our organization. We retained Janina Kon to conduct a comprehensive review of our information management practices, identify key areas of risk for us, design our privacy compliance program, and develop and lead training sessions for all of our staff.  Ms. Kon also reviewed the context of our external service provider relationships and prepared critical service provider contracts for us.

In addition to being an expert in privacy laws, Ms. Kon has a thorough knowledge of the unique healthcare context, as well as valuable knowledge of risks that arise in external service provider relationships and in managing the employment relationship.  Ms. Kon’s work for us was outstanding. I was impressed with her ability to understand our organization and its processes, and how well she was able to develop valuable, cost effective, and practical solutions for us.”

- Colleen LeBourdais R.N., B.S.N., Health Director,

Q'wemtsin Health Society

Q'wemtsin Health Society (QHS) is a registered non profit organization located in Kamloops British Columbia which provides a full range of medical and health care services to the First Nations Secwepemc communities. Services which QHS provides through its healthcare professionals include primary health care, public health services such as immunizations, dental care, home care, prenatal care, and addictions counselling.




"As a charity, following privacy best practices is extremely important. Beyond reasons of legal requirement, following privacy best practices is critical to client, donor, volunteer, and employee relations. We found Janina M. Kon of Streamline Counsel to be very knowledgeable, thorough, and professional in helping us revise our policies and procedures to meet privacy best practices and legal obligations. Ms. Kon also provided us with invaluable staff training in privacy requirements. "

- Jon Stettner, M.B.A., Executive Director,

Variety - The Children's Charity

Variety - The Children's Charity is a charitable organization which, since 1965, has raised over $100 million to benefit special needs children in British Columbia. With more than 200 special events each year, Variety works annually with over 10,000 volunteers in communities across the province. The "Show of Hearts" Telethon is one of Variety's major annual fund raising events.


 

"As a non-profit association managing patient medical records and other confidential information, understanding and implementing privacy requirements is critical. We retained Janina Kon of Streamline Counsel to train our staff in privacy requirements. In addition to being an expert in privacy laws, Ms. Kon has a thorough knowledge of the unique information management issues facing non profit organizations. Following the training session, theft of computer equipment from our clinic created an information security crisis for us. Streamline Counsel gave us essential and cost-effective guidance and advice in handling this situation, and in setting up our organization-wide privacy program. I would recommend Streamline Counsel without reservation to any organization wishing to obtain practical, valuable, and cost-effective privacy advice and training."

Barbara Bell, CA, Executive Director,

REACH Community Health Center

REACH Community Health Center is a registered non profit organization which has been providing a full range of medical and health care services to the community for over 30 years. REACH employs physicians, dentists, counsellors, nutritionists, and pharmacists. In addition to providing medical and health care services to the public, REACH trains medical, dental, counselling, and pharmacy students through practicum placements.





"Ms. Kon of Streamline Counsel is one of the leading experts in the application of private sector privacy laws to non-profit organizations in Canada. Her expertise is made even more valuable by her teaching and training ability.

We retained Ms. Kon to develop and oversee the delivery of a critical project for our organization: privacy training workshops for non-profit associations located across the province. The project was funded by the Law Foundation of British Columbia and Van City Credit Union, with Ms. Kon as Project Director. Her involvement was critical to securing the funding. She developed the specialized implementation materials, and led the workshops. The expertise and dedication of Ms. Kon made the project an unqualified success. Beyond this project, Ms. Kon of Streamline Counsel continues to be an expert resource for our organization on private-sector privacy issues."

Darrell Evans, Executive Director,

BC Freedom of Information and Privacy Association

The BC Freedom of Information and Privacy Association ("FIPA") is the leading non governmental organization in British Columbia for public education, legal and policy research, and law reform on freedom of information and privacy issues. FIPA has received grants from federal and provincial government agencies and has worked in partnership with both levels of government on many conferences and other projects and initiatives.